Questions About Billing
FAQs- Who will I receive a bill from for my treatment?
- What credit cards to you take?
- When should I expect my first bill?
- What is your credit and payment policy?
Question: Who will I receive a bill from for my treatment?
Answer: There are a number of separate charges associated with your surgical procedure. You may receive charges from several companies.
- Specialty Surgery Center – operating room charges
- Your surgeon's office – his/her fee for performing your surgery.
- Your pathologist – services for tissue specimens removed during surgery requiring further examination.
- Oral Surgical Institute – your anesthesiology services
Question: What credit cards to you take?
Answer: We accept all major credit cards such as Visa, Mastercard, Discover, American Express and CareCredit. You are welcome to visit the CareCredit website at: www.carecredit.com to pre-apply for their services before your date of surgery.
Question: When should I expect my first bill?
Answer: We will bill you after your insurance company has paid your claim. This typically occurs within the first thirty days. You are responsible for any unpaid balance upon receipt of the bill.
Question: What is your credit and payment policy
Answer: Please review our Credit and Payment Policy
Full payment is due at time of surgery for any non insured benefit. Co-pays and deductibles are due at the time of your surgery. Elective surgery procedures must be paid in full before your surgery.
We strongly encourage you to personally contact your insurance company about your upcoming surgery. It is mandatory that YOU, as the insurance subscriber, confirm that all prior authorization information necessary to your specific policy is completed before your surgery date. You may be penalized by your insurance company if you don't follow your policy guidelines.